Are the profile photos edited?
Yes. Profile photos are professionally edited, so she may look slightly different in person. If you have any questions about a companion’s appearance, please ask our concierge before booking.
Do I need to pay a deposit in advance?
No. You do not send any money before you meet. Please hand the fee directly to your companion at the beginning of the session. You can pay in cash or by credit card (Visa / Master / JCB / Amex / Diners — a 15% service fee applies to card payments). Extension fees are payable in cash.
Can I change a companion or cancel a session?
Once a booking is confirmed, changes or cancellations are generally not permitted. We select only the finest Japanese companions to ensure an exceptional experience. If you are unsure, please consult our English-speaking concierge via chat before booking.
Can I receive a receipt?
Yes. Receipts are available upon request. Please inform our staff at the time of your reservation.
Do you have an in-call location (a shop or private room)?
No. We are outcall only — your companion will visit your hotel or residence anywhere in central Tokyo.
Can I make an appointment in English?
Yes. We welcome international visitors, business travelers, and foreign residents. Our staff can explain Japanese companion culture and assist with any questions you may have.
If you have any further questions, please do not hesitate to contact us. Our English-speaking concierge team is available daily to provide discreet, personalized assistance, ensuring your visit is seamless, comfortable, and memorable.
Can I book with a guest?
No. Appointments are for the individual only. To maintain privacy and ensure a relaxed, discreet experience, additional guests are not permitted. For any questions, please contact our concierge via chat.
When can I start making a reservation?
Chat bookings are accepted up to seven days in advance, and same-day appointments are also welcome, subject to companion availability.
Can I have a companion at any hotel?
Some city or business hotels may restrict entry. We provide guidance to ensure a smooth and seamless experience. For private residences or alternative accommodations, a reachable contact via chat is required.
Do companions speak English?
Language skills vary. Some companions speak basic English to provide attentive service. Even if a companion does not speak English fluently, you will enjoy an authentic, refined Japanese experience.
Why is full-service not allowed?
Penetrative sexual acts are strictly prohibited by Japanese law. Pianissimo is a fully licensed companion service, offering lawful, high-end companionship. You can enjoy an exceptional experience without any legal risk.
Are all companions Japanese?
Yes. All companions are Japanese. They are trained to provide the highest standard of service.
I prefer no physical contact.
No problem. Please specify your preferences when booking. Companions will tailor the session to your comfort.
Is there a risk of contracting an STI?
All companions undergo regular health checks to ensure client safety. Companions who are unwell are temporarily unavailable.
Is Pianissimo a legal service?
Yes. We are fully licensed and registered with the Tokyo Metropolitan Public Safety Commission. All services comply with Japanese law.
How much do you charge?
Rates vary by companion tier, session duration and location. All rates are listed on the PRICING page. Transportation fees are listed by area.
