COLLECTION OF PERSONAL INFORMATION

Pianissimo may request certain personally identifiable information to provide a seamless and secure service experience.

1. Information You Voluntarily Provide

This may include, but is not limited to, your name (or nickname), email address, and mobile phone number.

2. Information Collected During Your Visit

We may collect data such as your device’s IP address, mobile device type, browser type and version, pages visited on our site, date and time of access, and other statistical information transmitted by your browser. We also use technologies such as cookies and web beacons to gather information for site functionality and analytics purposes.

USE OF PERSONAL INFORMATION

Your personal information may be used for the following purposes:

1. Service Improvement and Promotions

To enhance and refine our services, including newsletters and exclusive offers tailored to our valued guests.

2. Response to Inquiries

To provide prompt, accurate, and personalized replies to your questions or booking requests.

3. Service Delivery

To ensure a seamless, secure, and high-quality companion experience, including scheduling, concierge support, and other related arrangements.

4. Other Purposes

In cases not covered above, personal information will be used solely for clearly stated and legitimate purposes, which will be communicated on the relevant service page.